• User’s acknowledgment and acceptance of terms.
• Sale of products.
iFIT may accept orders for various fitness products, apparel, and equipment on the iFIT Sites (“iFIT Products”). The availability of iFIT Products is not guaranteed and all prices are subject to change at any time. All purchases of iFIT Products are subject to the purchase terms of the iFIT Site for each iFIT Product, as applicable. For purchase, shipping, taxes, warranty, recall, and return information, please refer to the iFIT site for such iFIT product.
• Site and services access.
• Ownership of intellectual property.
The iFIT Sites contain copyrighted material of iFIT Inc. All Rights Reserved.
The iFIT Sites and iFIT Services, including all information, data, communications, software, photos, video, graphics, music, sounds, and other material that can be viewed by users on the iFIT Sites, including message boards, chat, and other original content (“Content”) are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and are the sole property of iFIT or its licensors. You are only permitted to use the Content as expressly authorized by us or the specific Content provider. Except for a single copy made for personal use only, you may not copy, reproduce, perform, display, modify, republish, upload, post, transmit, or distribute any or a portion of any Content or any documents or information from any iFIT Site in any form or by any means without prior written permission from us or the specific Content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on an iFIT Site. Any unauthorized use of Content appearing on an iFIT Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. We do not warrant or represent that your use of Content displayed on, or obtained through, an iFIT Site will not infringe the rights of third-parties.
• Prohibited uses.
- Use cheats, automation software (bots), hacks, mods or any other software designed to modify an iFIT Site or iFIT Services;
- Use any iFIT Site or iFIT Service, or any part thereof for any commercial purpose;
- Use an iFIT Service for any “e-sports” or group competition sponsored, promoted or facilitated by any commercial or non-profit entity without our prior written consent;
- Use any third-party software that intercepts, “mines,” or otherwise collects information from or through an iFIT Site or iFIT Service, including without limitation, any software that reads areas of RAM used by such iFIT Service to store information the Services;
- Modify or cause to be modified any files that are a part of an iFIT Site or an iFIT Service in any way not expressly authorized by us;
- Host, provide or develop matchmaking services for an iFIT Service, or intercept, emulate or redirect the communication protocols used by us in any way, for any purpose, including without limitation, unauthorized play over the Internet, network play, or as part of content aggregation networks;
- Facilitate, create or maintain a connection to an iFIT Service, including without limitation (a) any connection to any server that emulates, or attempts to emulate, such iFIT Service; or (b) any connection using programs or tools not expressly approved by us, except for your personal use; or
- Disrupt or assist in the disruption of: (a) any computer used to support an iFIT Service or any game environment, or (b) any other user’s use of an iFIT Site or an iFIT Service.
• Use by minors.
• Registration data and privacy.
In order to access certain iFIT Services on the iFIT Sites, you will be required to create an account and password that can be obtained by completing our online registration form, which requests certain information and data (“Registration Data”). By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required to keep it current, complete, and accurate. Registration is void where prohibited.
You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account, whether or not permitted or authorized by you. Therefore, you must take steps to ensure that others do not gain access to your password and account.
When you create an account, the default privacy setting is “public” and other members of the community may see information about your use of the iFIT Services, including things like the date you signed up; the date, statistics, and associated location of each workout that you completed; your overall workout statistics; who you are following and who is following you; how many pieces of equipment are connected to your account; etc. To change your privacy settings to “private,” log in to your account and select settings under your name in the right-hand corner. Select the settings tab on the dark gray menu bar. Scroll down the page to PRIVACY and check the box in front of “My profile is private.” Please note that while your account may be private, other members of the community may still find your name from searching the community and send you “follow requests” and messages.
• iFIT Subscription terms.
When you enroll in an iFIT subscription, whether in person, via phone, on www.ifit.com or another of iFIT’s sites (“iFIT”), and are a paying member in good standing, you will receive full access to iFIT’s virtual coaching, activity, fitness and wellness services (“iFIT Services”) for the duration of the subscription period selected by you during registration (the “Commitment Period”). Your Commitment Period may be month-to-month or twelve (12), eighteen (18), or thirty-six (36) months, depending on your agreement. The following terms shall apply to your iFIT use and subscription during your Commitment Period and any subsequent Renewal Term (as hereinafter defined).
• Description of Services.
The iFIT Services may include, but are not limited to creation, customization, management, mapping, geolocation, routing, tracking, and analysis of your workouts, video workouts, support, and other like services. You are responsible for providing, at your own expense, all equipment necessary to use the iFIT Services, including without limitation the iFIT equipment and accessories of your choosing, an internet-enabled browsing device (i.e., a computer, tablet, or other device), and Internet access (including, but not limited to, payment of all fees associated with such access). The iFIT Services track and record the function of your equipment and your use of the iFIT Services to improve the iFIT Services we provide.
• Fees; Payment; Billing.
Upon enrollment, you will select either a monthly payment option (“Monthly Payment Option”) or an annual payment option (“Annual Payment Option”). You expressly agree that we are authorized to charge the monthly or annual fee for your subscription, at the currently advertised rate, together with any other costs, taxes, or incidental charges you incur in connection with your use of the iFIT Services (“Membership Fees”), to your chosen payment method. Please note that Membership Fees are subject to change with notice to your email address associated with your account. It is your responsibility to ensure that the email address associated with your account is correct and that your email account will receive emails from us.
The Membership Fee will be billed to your payment method on the first day of your subscription (the “Start Date”) and then on the corresponding calendar day at each subsequent billing interval (month, or year, as agreed upon during registration) thereafter (the “Bill Date”) during your Commitment Period. In the event your subscription began on a day not contained in a given month, we will bill your payment method on the last day of the month following your Start Date. For example, if your Start Date was May 31st, and you are on a monthly payment schedule, your next Bill Date is June 30th. As used in herein, a “bill” shall indicate either a charge or debit, as applicable, to your payment method.
You authorize us to bill your payment method for Membership Fees on your Bill Date and to update and retain information about the payment method associated with your account during your Commitment Period and any Renewal Term. If we do not receive payment from your designated payment method on your Bill Date, you agree to pay all Membership Fees and amounts due upon demand by us, plus any attorneys’ fees or collection costs incurred in connection with obtaining payment from you. Each time you make a purchase through iFIT, you reaffirm that (i) we are authorized to bill your designated payment method; (ii) we may submit Membership Fees incurred under your account for payment; and (iii) you will be responsible for such Membership Fees, even if your membership is canceled or terminated subsequent to your purchase. You are responsible for all Membership Fees incurred under your account made by you or anyone who uses your account (including, but not limited to, your children, family or friends). After thirty (30) days from the date of any unpaid charges, your account will be deemed delinquent and we may terminate or suspend your account for nonpayment.
To view your billing information, sign in to your account and visit the “account billing” tab of your “settings” page to see the commitment period and renewal date. For certain payment methods, the issuer of your payment method may charge you a foreign transaction fee or related charges. Check with your bank and credit card issuers for details.
Membership fees for are refundable only if canceled within thirty (30) days of the original purchase date, as provided herein. to cancel your account during such thirty (30)-day period, call (866) 608-1798 during regular business hours.
If you believe that you have billed in error or have other billing inquiries, please notify us within thirty (30) days of the billing date by contacting (866) 608-1798. We will not issue credits or refunds after the sixty (30) day period has passed, except where required by applicable law.
• Automatic Renewal.
Unless you cancel your account or notify us at least twenty four (24) hours prior to the expiration of your commitment period that you do not wish to renew your subscription, your iFIT subscription will automatically renew for an additional month, one (1) year, or two (2) year period, as applicable, for the same duration as your initial commitment period (“the renewal term”), and you authorize us to bill the then-applicable membership fee and any taxes to the payment method we have on record for you. we reserve the right to decline to renew your membership in our sole discretion, without any liability.
To cancel your account, you may (1) sign in to your account, go to "settings", click on "account billing", and click the "downgrade" button, or (2) call (866) 608-1798 during regular business hours.
• Virtual Items.
We may charge fees for the right to access or use Virtual Items, and/or may distribute Virtual Items without charge, in our sole discretion. For example, we may, as a promotion or benefit of membership, provide users with a certain amount of Virtual Items based upon the completion of an activity (e.g., watching a video advertisement). You acknowledge and agree that we may revise or take action that impacts the perceived value of or pricing for any Virtual Items at any time except as may be stated in writing. All purchases of Virtual Items are final and under no circumstances will be refundable, transferable or exchangeable.
iFIT has the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Items as it sees fit in its sole discretion, and we shall have no liability to you or anyone else for the exercise of such rights. For example, Virtual Items may be lost, deleted from your account, or forfeited when/if your account is terminated, suspended or closed for any reason or when we discontinue any part of the iFIT Services.
• Promotional Trial Memberships.
From time to time, we may offer certain customers various trial or other promotional memberships, which are subject to these terms and conditions except as otherwise stated in the trial or promotional offer. We may limit the number of promotions for which you may be eligible in any given period, in our sole discretion.
• User Content.
We may make message boards, blogging, profiles, bulletin boards or chat Services (“User Communication Services”) available in iFIT and iFIT sites, either directly or through a third-party provider, that allow users to post, submit, publish, display, or transmit content or materials to other users (collectively, “User Content”).
You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not iFIT, have fully responsibility for such User Content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third-party for the content or accuracy of any User Content posted by you or any other user of any iFIT Site.
• User Content Standards.
When you generate User Content, you agree that your User Content will comply with the following user content standards (the “User Content Standards”) that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content -- including, but not limited to, text, communications, software, images, sounds, data, or other information, that:
- is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including, but not limited to, sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
- victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
- infringes on any patent, trademark, trade secret, copyright, right of publicity or privacy, or other proprietary or contract right of any party;
- constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
- contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third-party;
- impersonates any person or entity, including without limitation any of our employees or representatives; or
- attempts to do any of the above.
In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of iFIT may be available to you or other authorized users of iFIT. You shall not interfere with anyone else’s use and enjoyment of iFIT or iFIT Services. Users who violate systems or network security may incur criminal or civil liability.
You are solely responsible for your interactions with other users. We reserve the right, but have no obligation, to monitor disputes between you and other users.
• Social media features.
The iFIT Sites may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain Content on an iFIT Site.
- Send emails or other communications with certain Content or links to certain Content, on an iFIT Site.
- Cause limited portions of Content on an iFIT Site to be displayed on your own or certain third-party websites.
• Third-party sites and information.
• Unauthorized use of materials.
- Identify in sufficient detail the copyrighted work that you believe has been infringed upon or other information sufficient to specify the copyrighted work being infringed).
- Identify the material that you claim is infringing the copyrighted work listed in item #1 above.
- Provide information reasonably sufficient to permit us to contact you (email address is preferred).
- Provide information, if possible, sufficient to permit us to notify the owner/administrator of the allegedly infringing webpage or other content (email address is preferred).
- Include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
- Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
- Sign the paper.
- Send the written communication to the Designated Agent:
You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our Site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act.
• Mobile services; consent to receive mobile communications.
The iFIT Sites may include certain iFIT Services that are available via your mobile phone, including without limitation (i) the ability to upload content to via your mobile phone (“Mobile Uploads”), (ii) the ability to receive and reply to messages, and to write comments using text messaging (“Mobile Texts”), (iii) the ability to browse the iFIT Sites from your mobile phone (“Mobile Web”), and (iv) the ability to access certain iFIT Services through a mobile application you have downloaded and installed on your mobile phone, if applicable, (collectively the “Mobile Services”). We do not charge for these Mobile Services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding iFIT Services by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your profile settings and Registration Data to ensure that your messages are not sent to the person that acquires your old number.
• Disclaimer of warranties.
All materials and services on the iFIT sites are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranties of title or non-infringement. without limiting the foregoing, we make no warranty that (a) the iFIT services and materials will meet your requirements, (b) the iFIT services and materials will be uninterrupted, timely, secure, or error-free, (c) the results that may be obtained from the use of the iFIT services or materials will be effective, accurate or reliable, or (d) the quality of any products, services, or information purchased or obtained by you from an iFIT site from us, our affiliates, or third-parties will meet your expectations or be free from mistakes, errors or defects.
The iFIT sites could include technical or other mistakes, inaccuracies or typographical errors. we may make changes to the materials and services on the iFIT sites at any time, including, but not limited to, the prices and descriptions of any iFIT services listed herein, at any time without notice. the materials or services on the iFIT sites may be out of date, and we make no commitment to update such materials or services.
The use of iFIT services or the downloading or other acquisition of any materials through any iFIT site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities.
Through your use of the iFIT Sites, you may have the opportunities to engage in commercial transactions with other users and/or third-party vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to, the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandise and services and you. We make no warranty regarding any transactions executed through, or in connection with any iFIT site, and you understand and agree that such transactions are conducted entirely at your own risk. any warranty that is provided in connection with any products, services, materials, or information available on or through any iFIT site from a third-party is provided solely by such third-party, and not by us or any other of our affiliates.
Content available through the iFIT Sites often represents the opinions and judgments of an information provider, iFIT Site user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone, including without limitation our ex-employees, other than an authorized iFIT Inc. spokesperson speaking in his/her official capacity.
You understand and agree that iFIT Services available on the iFIT Sites are provided “as is” and that we assume no responsibility for the timeliness, deletion, misdelivery or failure to store any user information or personalized settings.
Some states or jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.
• Limitation of liability.
In no event shall we be liable to you or any third-party for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including without limitation those resulting from loss of use, data or profits, whether or not we have been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of an iFIT site, iFIT service, user content, or of any website referenced or linked to from an iFIT site.
Further, we shall not be liable in any way for third-party goods and services offered through any iFIT site or for assistance in conducting commercial transactions through any iFIT site, including without limitation the processing of orders.
• Assumption of risk.
The iFIT sites encourage users to participate in certain physical activities. by using an iFIT site and/or iFIT services, or participating in such activities, you are agreeing that you have carefully read and agreed to these terms. you further acknowledge and agree that you understand the safety hazards, risks, dangers, and potential for injury associated with any physical or recreational activity. you further acknowledge and agree that you are in good health and physically fit to participate in the activities made available through the iFIT sites, that you have not been advised of any adverse health conditions by a physician, medical practitioner, or other health care provider, that you will not participate in any of the activities made available through any iFIT site under the influence of alcohol, drugs, or anything that could impair your ability to safely engage in the activities, and that you will only use iFIT services and products in accordance with their recommended uses and heed any warnings associated with all iFIT services and products. by using the iFIT sites, the iFIT services, or physically participating in such activities you agree to assume the risks associated with such activities. to the extent permitted by applicable law, you forever release, waive and discharge us, our subsidiaries, owners, agents, representatives, and employees from any and all liability for loss or damage, and for every claim or cause of action of any kind including, but not limited to, bodily injury, death, or property damage, arising out of your participation in the physical activities recommended by the iFIT sites.
• Health and safety warning.
You understand that the iFIT services are intended to be used in connection with athletic and fitness activities. you expressly agree that engaging in athletic or fitness activities as part of the iFIT services carry certain inherent and significant risks of property damage, bodily injury or death and that you voluntarily assume all known and unknown risks associated with these activities even if caused in whole or in part by the action, inaction or negligence of iFIT or others. you also expressly agree that iFIT does not assume responsibility for the inspection, supervision, preparation, or conduct of any race, competition, contest, group interaction, gathering, or event that utilizes the services.
You should consult your physician, medical practitioner, or other health care provider before engaging in any of the physical activities recommend by the iFIT sites or iFIT services to assess your ability to safely engage in such activities. you should not engage in any of the activities recommended by the iFIT sites if you have any medical conditions where exercise could induce adverse effects. if you are pregnant, diabetic, have a heart condition, or have any injuries, disabilities, or other medical condition, you certify that you have permission from your physician, medical practitioner, or other health care provider to begin an exercise program. you certify that you will start slowly and take care not to exceed your capabilities when exercising. you should immediately stop any activity that causes you to become dizzy, dehydrated, or otherwise affects your body’s ability to function normally. you should always wear recommended safety equipment when participating in any activity recommended by the iFIT sites. failure to do so may result in injuries. to reiterate your agreement above, you agree that we shall not be responsible for any injuries you sustain while participating in any activities recommended by the iFIT sites or iFIT services. you agree and understand that if you are injured while exercising, you will be solely responsible for all medical costs, damages, and out-of-pocket expenses, and any claims must be satisfied through your personal health insurance or assets.
• Medical liability disclaimer.
The material in the iFIT Sites and iFIT Services is provided for educational and informational purposes only and is not intended as medical or nutritional advice. The information contained in the iFIT Sites should not be used to diagnose or treat any illness, metabolic disorder, disease or health problem. Always consult your physician, medical practitioner, or other health care provider before beginning any nutrition or exercise program. Use of the programs, advice, and information contained in the iFIT Sites is at the sole choice and risk of the user.
We may assign, sell, or transfer our rights and obligations under this Agreement, in whole or in part, to any person or entity at any time without your consent, including our rights to payment under this Agreement. You may not assign your rights to use the any iFIT Site or iFIT Service without our express consent.
From time to time, the iFIT Sites and iFIT Services may include advertisements offered by third-parties. You may enter into correspondence with or participate in promotions of the advertisers showing their products on the iFIT Sites. Any such correspondence or promotions, including without limitation the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between you and the advertiser. We assume no liability, obligation or responsibility for any part of any such correspondence or promotion.
• International use.
Although the iFIT Sites and iFIT Services may be accessible worldwide, we make no representation that materials on the iFIT Sites are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access the iFIT Sites from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, Service, and/or information made in connection with the iFIT Sites is void where prohibited.
• Export controls..
The Content contained in or utilized by iFIT Services may not be re-exported, downloaded or otherwise exported into any country against which the U.S. Government maintains comprehensive economic sanctions or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Denied Persons List or Entity List. Additionally, we are also restricted from providing iFIT Services to all such countries and/or individuals. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country, or on any such list.
• Attorneys’ fees.
• No class actions.
• Termination of use.
Upon termination or suspension, regardless of the reasons therefore, your right to use the iFIT Services and the iFIT Sites shall immediately cease, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the iFIT Sites. We shall not be liable to you or any third-party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
• Governing law.
The iFIT Sites (excluding any linked sites) and iFIT Services are controlled by us from our offices within the State of Utah, United States of America. The iFIT Sites and iFIT Services can be accessed from all fifty (50) states, as well as from other countries around the world. As each of these places has laws that may differ from those of Utah, by accessing the iFIT Sites or iFIT Services, both of us agree that the statutes and laws of the State of Utah, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the iFIT Sites and the purchase of iFIT Services available through the iFIT Sites. With respect to any disputes or claims not subject to arbitration (as set forth below), you agree to commence or prosecute any action in connection therewith in the State of Utah, Cache County, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction.
• Entire agreement.
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and iFIT Services available through the iFIT Sites arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
• Contact information.